Peace Of Mind
Are you intrigued by our Little Dot amplifiers but worry about the process if, Heaven forbid, something were to go wrong? Rest assured, our Little Dot products are backed by arguably the best, and most customer-friendly warranty policy in the business for your peace of mind! Please do note however that our warranty and support only applies to Little Dot amplifiers sold through direct sales or through our Authorized Resellers. We cannot provide any warranty or support for Little Dots acquired through unauthorized or gray market sellers.
- If on the chance a functional problem arises within the first 3 months (we've found that if issues occur, the vast majority crop up within the first month or two) of your warranty period and you send it back to us for repair, we will reimburse you the full return shipping amount once we receive it so there is absolutely no out-of-pocket cost to you!
- From 3 months until the end of your warranty period, if a functional problem arises we will reimburse you for half of the return shipping cost once we receive it.
- From warranty expiration to as long as you own your Little Dot, repair/labor/parts are always free - the only thing you are responsible for is shipping costs.
- Vacuum tubes are not covered under warranty as they are a consumable item, however if there are functional issues with a tube, we can provide a free replacement(s) for just the cost of shipping.
As you can see, we stand behind our products and are fully committed to providing the best ownership experience we can provide. Again, our warranty only applies to Little Dots sold through direct or authorized resellers as otherwise we cannot guarantee the initial quality and A-stock, new status of Little Dots sold through unauthorized or gray market sellers.